{"id":6751,"date":"2025-12-05T06:00:17","date_gmt":"2025-12-05T15:00:17","guid":{"rendered":"https:\/\/monsieurcouleur.com\/?page_id=6751"},"modified":"2025-12-08T05:41:49","modified_gmt":"2025-12-08T14:41:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/monsieurcouleur.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6751\" class=\"elementor elementor-6751\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5121e761 e-flex e-con-boxed e-con e-parent\" data-id=\"5121e761\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13a71341 elementor-widget elementor-widget-heading\" data-id=\"13a71341\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-727234c elementor-widget elementor-widget-text-editor\" data-id=\"727234c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We\u2019ve gathered the most common questions about the creation process, pricing, formats, timing, and delivery. If anything remains unclear or if your project requires something special, feel free to reach out \u2014 we\u2019re here to help you every step of the way.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-685730d9 elementor-widget elementor-widget-spacer\" data-id=\"685730d9\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1764f56 e-flex e-con-boxed e-con e-parent\" data-id=\"1764f56\" data-element_type=\"container\" data-settings=\"{&quot;animation_mobile&quot;:&quot;fadeInUp&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-818f8fd elementor-widget elementor-widget-text-editor\" data-id=\"818f8fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong data-start=\"789\" data-end=\"821\">Pr\u00eat \u00e0 commencer votre \u0153uvre d'art ?<\/strong><br data-start=\"821\" data-end=\"824\" \/>Choose the option that suits you best.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-079b16e ha-dual-button--align-center ha-dual-button--mobile-align-center ha-dual-button--layout-queue ha-dual-button--tablet-layout-queue ha-dual-button--mobile-layout-queue elementor-widget elementor-widget-ha-dual-button happy-addon ha-dual-button\" data-id=\"079b16e\" data-element_type=\"widget\" data-widget_type=\"ha-dual-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"ha-dual-btn-wrapper\">\n            <a class=\"ha-dual-btn ha-dual-btn--left\" href=\"https:\/\/monsieurcouleur.com\/fr\/start-online\/\">\n                                                    <span >D\u00e9marrer en ligne<\/span>\n                                            <\/a>\n                            <span class=\"ha-dual-btn-connector ha-dual-btn-connector--text\">\n                    Ou                <\/span>\n                    <\/div>\n        <div class=\"ha-dual-btn-wrapper\">\n            <a class=\"ha-dual-btn ha-dual-btn--right\" href=\"https:\/\/monsieurcouleur.com\/fr\/start-online\/\">\n                                                    <span >D\u00e9but de l'appel<\/span>\n                                            <\/a>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27de0ee e-flex e-con-boxed e-con e-parent\" data-id=\"27de0ee\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 2600 131.1\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0 0L2600 0 2600 69.1 0 0z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.5\" d=\"M0 0L2600 0 2600 69.1 0 69.1z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.25\" d=\"M2600 0L0 0 0 130.1 2600 69.1z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69e8662 elementor-widget elementor-widget-spacer\" data-id=\"69e8662\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30bbe1e e-flex e-con-boxed e-con e-parent\" data-id=\"30bbe1e\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44dec78 elementor-widget elementor-widget-sp_easy_accordion_pro_shortcode\" data-id=\"44dec78\" data-element_type=\"widget\" data-widget_type=\"sp_easy_accordion_pro_shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>#sp-ea-6756 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-6756.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-6756.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #1a1a1d;}#sp-ea-6756.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-6756.sp-easy-accordion>.sp-ea-single {background: #d8d8f5;}#sp-ea-6756.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1764946955\"><div id=\"sp-ea-6756\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-67560\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse67560\" aria-controls=\"collapse67560\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> What is Monsieur Couleur?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse67560\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-67560\"> <div class=\"ea-body\"><p>Monsieur Couleur is a custom art studio that transforms your photos, memories, and stories into unique artworks. Each project is tailored to you \u2014 from the composition and style to the final format.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-67561\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse67561\" aria-controls=\"collapse67561\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How does the process work from start to finish?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse67561\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-67561\"> <div class=\"ea-body\"><p>Every project starts with a conversation. You share your idea and photos, we prepare a personalized proposal (pack + format + timeline + price), you validate and pay securely online, and then the artwork creation begins. You review the result, we refine it if needed, and finally we deliver your artwork in the format you selected.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-67562\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse67562\" aria-controls=\"collapse67562\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do all projects have to start online?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse67562\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-67562\"> <div class=\"ea-body\"><p>No. You can either start through the online form (Start Online) or book a call (Start on Call). Choose the option that feels most comfortable for you.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-67563\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse67563\" aria-controls=\"collapse67563\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What is a Creative Pack?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse67563\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-67563\"> <div class=\"ea-body\"><p>A Creative Pack defines the level of artistic work involved in your project \u2014 the complexity of the composition, the amount of customization, the number of revisions, and the overall time invested in your artwork. It does not include the printing format itself.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-67564\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse67564\" aria-controls=\"collapse67564\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do I need to choose a Creative Pack before contacting you?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse67564\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-67564\"> <div class=\"ea-body\"><p>No. You can simply share your idea first. We\u2019ll recommend the Creative Pack that best fits your project and your budget, and include it in your personalized proposal.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-67565\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse67565\" aria-controls=\"collapse67565\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Are the prices on the website final?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse67565\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-67565\"> <div class=\"ea-body\"><p>Prices shown on the website give you a clear estimate of the cost of each Creative Pack and available formats. Your final quote may vary depending on the specific details of your project, but everything is confirmed with you before you pay.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-67566\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse67566\" aria-controls=\"collapse67566\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> When do I pay?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse67566\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-67566\"> <div class=\"ea-body\"><p>You pay only after receiving and approving your personalized proposal. Once you validate the pack, format, and price, you can complete payment securely online and the creation process begins.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-67567\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse67567\" aria-controls=\"collapse67567\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I pay in several steps or in different currencies?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse67567\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-67567\"> <div class=\"ea-body\"><p>Depending on your location and the payment provider used, several options may be available. If you have specific needs, please mention them when you contact us.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-67568\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse67568\" aria-controls=\"collapse67568\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What formats do you offer?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse67568\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-67568\"> <div class=\"ea-body\"><p>We offer a wide range of formats: digital files, art prints, posters, canvases, framed prints, textiles (art wear), and custom objects. The Pricing page shows a selection of formats, but more options are available on request.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-67569\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse67569\" aria-controls=\"collapse67569\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I order a digital-only version?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse67569\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-67569\"> <div class=\"ea-body\"><p>Yes. You can choose to receive a high-resolution digital file only, which you can print locally for personal use.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675610\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675610\" aria-controls=\"collapse675610\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Are printed artworks signed or delivered with a certificate of authenticity?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675610\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675610\"> <div class=\"ea-body\"><p>Printed formats are not signed and do not come with a certificate of authenticity. For fully hand-painted original works or special projects, signing and certification can be discussed and specified in your proposal.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675611\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675611\" aria-controls=\"collapse675611\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I combine several formats in one project?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675611\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675611\"> <div class=\"ea-body\"><p>Yes. For example, you can commission one artwork and receive it as both a large wall piece and a smaller printed version or wearable piece. Just mention it when you start your project.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675612\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675612\" aria-controls=\"collapse675612\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What kind of photos do you need?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675612\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675612\"> <div class=\"ea-body\"><p>Clear photos where the key people or elements are visible are ideal. They don\u2019t have to be perfect \u2014 we can often work with older or imperfect images, as long as the subject remains recognizable.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675613\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675613\" aria-controls=\"collapse675613\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can you combine several photos into one artwork?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675613\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675613\"> <div class=\"ea-body\"><p>Yes. We can merge multiple photos into a single composition (for example, people who were not together in the original pictures). This will be taken into account when we recommend the right Creative Pack.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675614\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675614\" aria-controls=\"collapse675614\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can you work from old or low-resolution photos?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675614\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675614\"> <div class=\"ea-body\"><p>In many cases, yes. We\u2019ll review your photos and tell you what is realistically possible. Sometimes, we may ask for additional images to ensure the best result.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675615\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675615\" aria-controls=\"collapse675615\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can you include text, names, or dates in the artwork?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675615\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675615\"> <div class=\"ea-body\"><p>Yes, we can integrate meaningful words, names, or dates in a subtle or visible way, depending on your preferences and the chosen style.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675616\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675616\" aria-controls=\"collapse675616\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How many revisions are included?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675616\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675616\"> <div class=\"ea-body\"><p>Each Creative Pack includes a certain number of revisions, depending on the level of customization. This will be clearly indicated in your proposal. Revisions are used to refine the artwork based on your feedback (details, colors, composition, etc.).<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675617\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675617\" aria-controls=\"collapse675617\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What can be changed during revisions?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675617\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675617\"> <div class=\"ea-body\"><p>Revisions are there to adjust the details: colors, textures, balance of the composition, expressions, small elements you want more or less visible. Major direction changes after validation of the concept may require an additional fee, which will always be discussed with you beforehand.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675618\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675618\" aria-controls=\"collapse675618\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What if I\u2019m not happy with the result?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675618\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675618\"> <div class=\"ea-body\"><p>Our goal is for you to feel emotionally connected to your artwork. We use your feedback during the revision phase to get as close as possible to what you had in mind. If something doesn\u2019t feel right, we talk it through and find the best way to adjust within the scope of your pack.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675619\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675619\" aria-controls=\"collapse675619\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How long does it take to complete an artwork?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675619\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675619\"> <div class=\"ea-body\"><p>Most artworks are completed within 3\u20134 weeks, depending on the Creative Pack and the complexity of the project. Your personalized proposal will include an estimated timeline.<br \/>However if you need a specific deadline we can see what is doable to reach your goal.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675620\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675620\" aria-controls=\"collapse675620\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can you accommodate urgent deadlines or specific dates?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675620\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675620\"> <div class=\"ea-body\"><p>A: In many cases, yes. If you need your artwork completed for a birthday, anniversary, wedding, or another important occasion, tell us your deadline as soon as possible.<br data-start=\"1547\" data-end=\"1550\" \/>We\u2019ll review your project and see what is realistically achievable to help you reach your goal.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675621\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675621\" aria-controls=\"collapse675621\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How long does delivery take for printed and original artworks?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675621\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675621\"> <div class=\"ea-body\"><p data-start=\"2368\" data-end=\"2492\"><strong data-start=\"2373\" data-end=\"2394\">Printed artworks:<\/strong><br data-start=\"2394\" data-end=\"2397\" \/>\u2013 Clothes: 10\u201317 days<br data-start=\"2418\" data-end=\"2421\" \/>\u2013 Posters: 3\u20134 days<br data-start=\"2440\" data-end=\"2443\" \/>\u2013 Framed Posters: 7\u20139 days<br data-start=\"2469\" data-end=\"2472\" \/>\u2013 Canvas: 5\u20138 days<\/p><p data-start=\"2494\" data-end=\"2570\"><strong data-start=\"2494\" data-end=\"2516\">Original artworks:<\/strong><br data-start=\"2516\" data-end=\"2519\" \/>\u2013 Shipped from Japan via DHL: 7\u201310 days worldwide<\/p><p data-start=\"2572\" data-end=\"2735\">Delivery times are similar across Europe, North America, and Asia.<br data-start=\"2638\" data-end=\"2641\" \/>If you need your artwork for a specific date, contact us early so we can assess what\u2019s doable.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675622\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675622\" aria-controls=\"collapse675622\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do you ship worldwide?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675622\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675622\"> <div class=\"ea-body\"><p>Yes. We ship worldwide with tracking and reinforced packaging to protect your artwork during transport.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675623\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675623\" aria-controls=\"collapse675623\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How much is shipping?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675623\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675623\"> <div class=\"ea-body\"><p>Shipping costs depend on your location, the chosen format, and the size of the artwork. These details are clearly listed in your personalized proposal before you confirm your order.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675624\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675624\" aria-controls=\"collapse675624\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I reproduce or share my artwork?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675624\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675624\"> <div class=\"ea-body\"><p>You are free to display your artwork at home and share photos of it on social media, always crediting the artist when possible. For any commercial use (merchandising, resale, branding, etc.), a specific written agreement is required.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675625\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675625\" aria-controls=\"collapse675625\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do I own the copyright of the artwork?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675625\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675625\"> <div class=\"ea-body\"><p>No. The artist retains the copyright to the artwork and may use images of the piece in their portfolio or communication (unless you request otherwise for privacy reasons). However, you own the physical piece or the licensed digital file for personal use.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-675626\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse675626\" aria-controls=\"collapse675626\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I offer a commissioned artwork as a gift?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse675626\" data-parent=\"#sp-ea-6756\" role=\"region\" aria-labelledby=\"ea-header-675626\"> <div class=\"ea-body\"><p>Absolutely. Custom artworks make meaningful gifts. You can either commission it directly for someone or offer a project to start together later. We can help you find the best way to present it.<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64e3546 e-flex e-con-boxed e-con e-parent\" data-id=\"64e3546\" data-element_type=\"container\" data-settings=\"{&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 2600 131.1\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0 0L2600 0 2600 69.1 0 0z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.5\" d=\"M0 0L2600 0 2600 69.1 0 69.1z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.25\" d=\"M2600 0L0 0 0 130.1 2600 69.1z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-539de5f elementor-widget elementor-widget-spacer\" data-id=\"539de5f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a3d73d e-flex e-con-boxed e-con e-parent\" data-id=\"7a3d73d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec4424c elementor-widget elementor-widget-text-editor\" data-id=\"ec4424c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Need more clarity before starting?<\/strong><br data-start=\"821\" data-end=\"824\" \/>If you need more clarity at any stage, we\u2019re only one message away.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f97398 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6f97398\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/monsieurcouleur.com\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28d3d686 elementor-widget elementor-widget-spacer\" data-id=\"28d3d686\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-560888b2 e-con-full e-flex e-con e-parent\" data-id=\"560888b2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 2600 131.1\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0 0L2600 0 2600 69.1 0 0z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.5\" d=\"M0 0L2600 0 2600 69.1 0 69.1z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.25\" d=\"M2600 0L0 0 0 130.1 2600 69.1z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c203ac elementor-widget elementor-widget-spacer\" data-id=\"9c203ac\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-345c706a elementor-widget elementor-widget-heading\" data-id=\"345c706a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prefer to talk ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-732e67c9 elementor-widget elementor-widget-text-editor\" data-id=\"732e67c9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you don\u2019t see your answer here, just reach out. We\u2019ll be happy to guide you before your artwork begins.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce6c3b5 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"ce6c3b5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/monsieurcouleur.com\/fr\/start-on-call\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a  Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76de55c7 elementor-widget elementor-widget-spacer\" data-id=\"76de55c7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions We\u2019ve gathered the most common questions about the creation process, pricing, formats, timing, and delivery. If anything remains unclear or if your project requires something special, feel free to reach out \u2014 we\u2019re here to help you every step of the way. Ready to begin your artwork?Choose the option that suits you [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6751","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - monsieurcouleur.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/monsieurcouleur.com\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - monsieurcouleur.com\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions We\u2019ve gathered the most common questions about the creation process, pricing, formats, timing, and delivery. If anything remains unclear or if your project requires something special, feel free to reach out \u2014 we\u2019re here to help you every step of the way. 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